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Professional tree service worker in Charlotte NC

Your Questions Answered

Frequently Asked Questions

Everything you need to know about tree services in the Charlotte area. Can't find your answer? Call us at (704) 749-0642 and we'll help.

How much does tree removal cost in Charlotte?

The cost of tree removal depends on the tree's size, location, condition, and accessibility. A small tree in an open yard will cost less than a large oak overhanging your roof or tangled in power lines. We provide free, no-obligation estimates so you know exactly what to expect before any work begins. Call us at (704) 749-0642 for a personalized quote.

When is the best time to trim trees?

Most deciduous trees benefit from trimming during late winter while they're dormant, typically between December and early March in the Charlotte area. However, deadwood and hazardous limbs can and should be removed any time of year. Some flowering trees have specific pruning windows to avoid affecting blooms. We'll recommend the best timing based on the species on your property.

Do you offer free estimates?

Yes. Every estimate is free, with no obligation and no pressure. We come to your property, assess the trees, discuss your needs, and provide a clear, written quote. Whether you need tree removal, trimming, or stump grinding, we'll give you a straightforward price with no hidden fees.

How do I know if a tree needs to be removed?

Signs that a tree may need removal include a significant lean toward structures, large dead branches in the canopy, mushrooms or fungi growing at the base, deep cracks in the trunk, extensive bark peeling, and root damage. If you're unsure, schedule a tree health assessment and we'll give you an honest evaluation of whether the tree can be saved or should come down.

Do you handle emergency tree services?

Yes. Our emergency tree service is available 24/7 for fallen trees, storm damage, and hazardous situations. When a tree comes down on your roof at 2 AM or a limb is blocking your driveway after a storm, call (704) 749-0642 and we'll get there as fast as conditions allow.

What areas do you serve?

We serve Charlotte and the entire surrounding metro area, including Mooresville, Concord, Huntersville, Matthews, Mint Hill, Indian Trail, Weddington, Waxhaw, Monroe, Gastonia, Cornelius, Davidson, Harrisburg, Fort Mill, Rock Hill, Tega Cay, Lake Wylie, York, and Troutman. Visit our service areas page for more details about service in your community.

Is Orlando Tree licensed and insured?

Absolutely. We carry full liability insurance and workers’ compensation coverage. This means if anything happens on the job — damage to property or injury to a crew member — you’re protected. We’re happy to provide proof of insurance before any work begins. Never hire a tree service that can’t show you current insurance documentation.

How long does tree removal take?

Most residential tree removals are completed in a single day, often in just a few hours. Larger or more complex jobs — such as trees near power lines, over structures, or requiring crane assistance — may take longer. We’ll give you a clear timeline along with your estimate so you know what to expect.

What happens to the wood after tree removal?

We haul away all wood, branches, and debris as part of the job. If you’d like to keep firewood or larger trunk sections, just let us know and we’ll cut and stack it for you. Wood chips from the chipper can also be left on your property for use as mulch if you’d like.

Do I need a permit to remove a tree in Charlotte?

It depends on the size of the tree and the specific regulations in your area. Charlotte and Mecklenburg County have tree protection ordinances that may require permits for removing trees above a certain diameter, particularly on commercial properties or in certain zoning districts. We can help you determine whether a permit is needed before any work begins.

What is stump grinding?

Stump grinding is the process of using a specialized machine to grind a tree stump down to 6–12 inches below ground level. The resulting wood chips fill the hole, and the area can then be covered with soil and grass seed, or used for new landscaping. It’s the fastest and most effective way to get rid of an old stump.

Can you save a sick or damaged tree?

In many cases, yes — if the problem is caught early enough. Our tree health assessment identifies diseases, pest infestations, and structural problems. Depending on what we find, treatment options may include targeted pruning, fungicide or pesticide applications, soil amendments, or changes to watering practices. Some trees, unfortunately, are too far gone and need to come down for safety.

How often should trees be trimmed?

Most trees in the Charlotte area benefit from professional trimming every 2–3 years. Fast-growing species, trees near structures, and trees near power lines may need attention more frequently. Young trees benefit from formative pruning to develop strong structure. We’ll recommend a schedule based on the specific trees on your property.

Do you work with insurance companies?

Yes. We regularly work with homeowners’ insurance companies on storm damage claims. Our crew provides detailed documentation, photos, and itemized invoices to support your claim. We can also coordinate with insurance adjusters on timing and scope of work. See our storm damage cleanup page for more details.

What should I do if a tree falls on my house?

First, make sure everyone in your household is safe. If there’s structural damage, evacuate if necessary and call 911 if anyone is in danger. Then call us at (704) 749-0642 for emergency tree service. Do not attempt to remove the tree yourself. We’ll remove the tree safely, tarp any roof openings to prevent water damage, and provide documentation for your insurance company.

Still Have Questions?

We're happy to answer any questions about our tree services. Give us a call or send us a message and we'll get back to you right away.

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Get a free estimate for tree removal, trimming, stump grinding, or any tree service in Charlotte and surrounding areas.